These terms apply when a company (the Customer) uses Team with TUIO (Team) at Team.withTU.IO to run a workspace for its people. They sit alongside the TUIO Terms of Use and Privacy Policy. If they conflict about Customer workspace data, these terms win.
Who controls the data
The Customer controls its workspace data. It decides who is invited, what is posted, and what employee details are stored. TUIO processes that data for the Customer, only to run Team, keep it secure, and support it. Each person's My TUIO account (email and sign-in) stays governed by the TUIO Privacy Policy, and TUIO controls that account data. The Customer confirms it has the right to give TUIO its employees' information and has told its people that it uses Team.
What TUIO does with workspace data
Data in a workspace includes names, work emails, titles, departments, managers, phone numbers the Customer adds, time-off requests and calendar entries, announcements, onboarding tasks, and company settings and policies. TUIO uses workspace data only to provide, secure and support Team for that Customer, and never sells it or uses it for advertising. TUIO keeps each company's workspace separate from every other company's. TUIO limits access inside TUIO to people who need it to run or support Team. TUIO sends email only for Team features the Customer uses (invitations, welcome, role changes, time off, announcements, onboarding). TUIO uses trusted service providers to run Team, as described in this Policy Center.
Security incidents
If TUIO learns that workspace data was accessed without permission, TUIO will tell the Customer's owner without undue delay, share what is known, and help the Customer meet its own notice duties.
Requests from employees
If a person asks TUIO to see, fix or delete workspace data, TUIO will refer them to their company and help the Customer respond.
Return and deletion
The Customer's owner can export its workspace data at any time from Company admin. When a Customer leaves, it can schedule permanent deletion; workspace data is deleted 30 days later unless canceled. Backups age out on the hosting provider's normal schedule.
Support and contact
Questions go to Message Support in My TUIO (mytu.io/support). TUIO, PO Box 1231, Columbia, SC 29202, Hello@withTU.IO.